Norma Jane (Burgess) Kraatz died peacefully at home on December 28, 2021. Norma was born August 8, 1935 in Milam County, Texas to William E. and Willie Lee Burgess. She married the love of her life, Charles in 1954 and became a resident of Irving, TX for 67 years. Once her children were out of Elementary school, Norma entered the workforce. She became a Cashier for Kroger where she was loved by her Customers. Many would wait in line just so she could check them out with their groceries. She retired after 21 years and became known as the Sweet Lady from Kroger. She loved her grandchildren to whom she was affectionately known as Granny or "Granny Love" and will be missed by all. She is preceded in death by her parents, brothers William K Burgess, Lenon Burgess, sister Billie Ruth Burgess and daughter Kimberly Renee Rodgers. Survived by her loving husband of 67 years, Charles Kraatz, sons Mike and wife Laura Kraatz, Gary and wife Vivian Kraatz, daughter Sherry and husband Tom Toups, eight grandchildren, ten great grandchildren, three great- great grandchildren and sister Glenda Crumply.

Funeral Services will be held at John P. Brooks and Family ARIA

1820 N. Beltline Rd Irving, TX 75061

Visitation hours are on Monday January 10, 2022 from 2:00pm - 4:00pm

Funeral Service will be Tuesday January 11, 2022 at 10:30am.

Burial Service will be held at DFW National Cemetery, located at 2000 Mountain Creek Parkway Dallas, TX, at 1:00pm.