Bitner, James

5 stars

I can’t say enough about how helpful and professional Dusty Martin, the funeral director at the Aria Cremation location on NW Highway has been. From my initial call, he was kind and informative. My friend died at home while on hospice and she was picked up in about an hour after receiving the call from the hospice nurse. The person who arrived to pick her up was also very professional/respectful and allowed us to take as much time with her as we wished. When I met with Dusty the next day about arrangements, he explained the process and options available without being pushy or trying to “sell” extras. Throughout the process, he kept me informed and, for example, was careful to be certain I understood the cost of the obituary I wanted and offered some options for reducing that cost if I wished. When I stopped by for another reason and started talking about some of the problems I was having with the pictures and media I hoped to use at a memorial lunch I was planning, he not only listened patiently but offered technology advice and let me use his personal media player.   I have had experience arranging cremations for four others using two other local companies, and this experience with Dusty at Aria has been by far the best one I have had.

The Peterson Family
Aria NW Highway
February 2018